OUTSOURCE R US, INC


		Overview
		OutSource ‘R’ Us (ORU) is an American based Offshore call Center with its headquarters in Oakbrook, Illinois, USA. We specialize in consumer debt collection, including medical, retail and commercial sectors. ORU was organized in collaboration with Malcolm S. Gerald & Associates (MSG) an Illinois based collection agency, operating since 1974. From the very beginning ORU’s goal has been to offer a trained staff to American Collection Agencies at very reasonable rates. Reasonable rates, yes! But not at the expense of quality. Keeping quality in mind, we designed a detailed training program for all aspects of consumer debt collection. Besides technical training in consumer debt collection field, our staff goes through an extensive accent and diction training, including awareness to cultural issues. At ORU, we firmly believe that service delivery is the only way to succeed in a business. Our staff realizes that Customer is the most important part of every business. Besides technically qualified, we have people who are friendly, courteous and intelligent. We started our operation in March 2004 at a very small location by renting the complete infrastructure from an existing call center. With the encouragement of our initial success, we decided to work on a facility of our own, fully equipped with state of the art technology and equipment. In middle of 2005, we moved to our new and permanent location capable of housing 350 collectors at the same time. WE ARE AN AMERICAN COMPANY PROVIDING INTERNATIONAL SOLUTIONS TO AMERICAN COLLECTION AGENCIES FOR THEIR STAFFING NEEDS, RESULTING IN TREMENDOUS COST SAVINGS TO AMERICAN BUSINESSES.
		Vision
		To be a leading offshore call center providing high quality, cost effective services to Consumer Debt Collection Industry.
		To provide trained staff to American Collection Agencies at a very reasonable cost.
		To specialize and to focus only on consumer debt collection field.
		To keep building our skills to make sure that each and every member of our staff is fully aware of the rules and regulations that govern the collection industry throughout United States of America.
		Mission
		To become an extension of our client’s office by working hand in hand with our client, by involving our American based client in the selection and management of offshore collectors. To build strong relations and strategic partnership with our clients by offering quality staff, excellent service and superior resources
		Core Values
		Become an asset to our customers’ business. Keep customers by providing quality service. Keep our commitments at any cost. To evaluate our performance on a regular basis. Encourage work environment that encourages innovation and growth. To build an organization that value human resources who have a sense of professionalism and integrity.


	Copyright © 2006 OutSource R Us All rights reserved.